Shipping policy

Effective Date: November 12, 2026
Website: https://www.easypotshop.company/
Business Name: YJD LANDSCAPING INC

At EasyPot Shop, we want your home-comfort purchases to reach you in a convenient and dependable manner. Whether you are ordering decorative sofa throw pillows, cushions for your living-room seating, or floor cushions for a relaxed home setting, our shipping process is designed to make ordering straightforward and delivery information easy to understand.

This Shipping Policy explains our shipping charges, order processing practices, delivery arrangements, tracking information, and procedures for addressing shipping problems.

1. Shipping Charges

EasyPot Shop currently offers the following shipping rates for eligible orders:

  • Orders totaling $10.00 or more: Free shipping.

  • Orders totaling less than $10.00: A flat shipping charge of $5.99.

The applicable shipping charge will be displayed during checkout before the order is submitted for payment.

If a promotion or special offer provides different shipping terms, the conditions displayed with that offer or at checkout will apply to the qualifying order.

2. Order Processing

After an order is submitted, our team or fulfillment partners may review the order details, verify payment authorization, confirm product availability, and prepare the merchandise for shipment.

Processing begins after the order has been successfully received and payment has been authorized.

Orders are generally processed on business days. Orders placed during weekends, public holidays, promotional periods, or periods of unusually high demand may require additional processing time.

The processing and shipment timeframe shown at checkout or in an order confirmation will provide the most relevant estimate for the specific purchase.

3. Shipping Destinations

Shipping destinations and service availability are determined by the options displayed during checkout.

Customers should enter a complete and accurate delivery address, including the recipient's name, street address, apartment or unit number when applicable, city, state, ZIP code, and any other information needed for successful delivery.

We cannot guarantee successful delivery when an address is incomplete, inaccurate, or outside the service area of the selected carrier.

If you notice an address error after placing an order, contact us promptly at [email protected]. We will make reasonable efforts to assist if the order has not yet entered the shipping process. Changes may not be possible after the package has been handed to the carrier.

4. Delivery Estimates

Estimated delivery information may be displayed during checkout, in an order confirmation, or through a shipment notification.

Delivery estimates are provided for planning purposes and are not guaranteed unless expressly identified as guaranteed.

The actual delivery time may be affected by:

  • Carrier capacity and transportation schedules.

  • Weather conditions or natural events.

  • Public holidays and seasonal shipping demand.

  • Regional transportation delays.

  • Incorrect or incomplete delivery information.

  • Security checks or carrier handling procedures.

  • Circumstances outside our reasonable control.

We make reasonable efforts to process orders in accordance with the timeframes communicated to customers. We will not state or imply a shipment timeframe unless we have a reasonable basis to expect that the order can be shipped within that period.

5. Shipment Confirmation and Tracking

When tracking information is available, customers may receive a shipment confirmation by email.

The confirmation may include a tracking number or a link to the carrier's tracking page. Tracking information may take some time to become active after the carrier receives the package.

Carrier tracking records are maintained by the relevant delivery provider. Updates may not appear immediately at every stage of transportation.

If you have not received tracking information within the timeframe communicated for your order, please contact us with your order number.

6. Multiple Packages

Depending on product availability, fulfillment arrangements, package dimensions, or carrier requirements, items from one order may occasionally be shipped separately.

If an order is divided into multiple shipments, the packages may have different tracking numbers and delivery dates.

Customers should review all shipment notifications before reporting an item as missing.

7. Delivery Address and Recipient Responsibilities

Customers are responsible for providing accurate delivery details at checkout.

Please consider whether the delivery location is accessible to the carrier and whether someone will be available to receive the package if a signature or other delivery arrangement is required.

If a package is returned because of an incorrect address, an inaccessible delivery location, or repeated unsuccessful delivery attempts, we will review the circumstances and contact the customer about available options.

Additional shipping costs arising from customer-provided address errors or requested reshipment may be charged where permitted by law and disclosed before the additional service is arranged.

8. Delayed Shipments and Backorders

If we learn that an order cannot be shipped within the timeframe stated at checkout or otherwise required by applicable law, we will provide the customer with the notice and options required by law.

Depending on the circumstances, customers may be offered the opportunity to agree to a revised shipping date or cancel the unshipped order and receive a refund.

We will not treat a customer's silence as consent to a delay except where the applicable federal rule expressly permits that treatment and all required notices have been provided.

If an order cannot be fulfilled, we may cancel it and issue the appropriate refund rather than continue to hold the customer's payment.

9. Lost, Missing, or Misdelivered Packages

If your package appears to be lost, delivered to the wrong location, or missing from the delivery address, please contact us at [email protected].

To help us investigate, provide:

  • Your order number.

  • The recipient's name.

  • The shipping address used for the order.

  • The tracking number, if available.

  • A brief explanation of the delivery concern.

We may review available carrier information and coordinate with the shipping provider where appropriate.

If the package cannot be located, we will assess the circumstances and determine an appropriate resolution consistent with applicable law and the facts of the transaction.

10. Damaged Packages

Please inspect your package when it arrives. If the outer packaging or merchandise appears damaged, take photographs when reasonably possible and contact us with your order number.

For products such as sofa cushions, throw pillows, and floor cushions, photographs of the affected fabric, seams, filling, packaging, or other visible damage may help us understand the issue.

We will review the information and explain the available next steps. A customer will not be charged return shipping for a qualifying item damaged during shipment or otherwise covered by an applicable remedy.

11. Shipping and Returns

Our Return and Refund Policy explains how customers may request a return or refund after delivery.

For a standard change-of-preference return, the customer is generally responsible for return shipping. When a return is required because we sent the wrong item or the merchandise arrived damaged or defective, we will review the issue and arrange an appropriate solution in accordance with applicable law.

Please contact customer service before sending merchandise back so that the return can be properly identified and processed.

12. Contact Information

For shipping questions, tracking assistance, address corrections, or delivery concerns, please contact:

YJD LANDSCAPING INC
Contact Person: Jason Amaya
Email: [email protected]
Address: 5520 SW 104th Ave, Miami, FL 33165, United States

When contacting us, include your order number so that we can locate the relevant purchase and assist you more efficiently.

13. Legal Compliance

This Shipping Policy is intended to be applied consistently with applicable federal and Florida consumer-protection requirements, including the Federal Trade Commission's Mail, Internet, or Telephone Order Merchandise Rule.

Where applicable law requires a particular shipping notice, customer consent, cancellation option, or refund, that legal requirement will take priority over any inconsistent statement in this policy.

We appreciate your choosing EasyPot Shop and will make reasonable efforts to keep your order information clear from checkout through delivery.